Humains.com introduces the next generation of business-to-customer relationships: autonomous workers for corporations.
Our technology, based on a decade of expertise in human-machine interfaces and artificial intelligence development, enables the management of proactive dialogues with customers on a large scale, brings more meetings, more revenue, more profits and more satisfied customers including electric company, colleges, insurance agencies, learning networks, Car manufacturers and more.
Our cognitive system allows our autonomous employees to provide high-quality, reliable and efficient dialogue with your customers. You just have to watch how your business grows.
Availability 24/7
Ability to handle hundreds of dialogues at the same time
Customization for each customer
Continuous improvement in performance
Significant savings in personnel costs
Accuracy and consistency in service
Ability to be attached to the defined position
Significant reduction of "hallucinations"
Running external applications
Proactivity in leading processes with customers
Human dialogue
on an infinite scale
Success Stories:
Humains.com in Action
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Almost 2 times more collection than traditional automations
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Collection speed: 2 times that of the control group
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A total of 46.5% pay from a test group of 898 customers and close to a million NIS collection
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Working time: 5 days.
Proactive collection
Amazing results in a short time
Proactive collection
Amazing results in a short time
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12.3% appointment scheduling from 500 leads
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Working time: less than one day
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No human contact and no exposure because it is an AI agent
Initiating meetings
High conversion in record time
Initiating meetings
High conversion in record time
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270 cold leads yielded 14% heated leads.
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8% warm leads that led to registrations.
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NIS 10,000 income for college following one hour of work only.
Data collection
and analysis
Creating advanced business insights
Data collection
and analysis
Creating advanced business insights
1
Contact
The journal is activated through an API call, instructing it to perform a specified task.
2
Collection of information
The daily receives all the relevant information about the client and the task, and produces a personalized conversation.
3
Multi-channel communication:
The daily contacts the customer through a variety of channels as chosen by the business:
-
Text messages
-
WhatsApp
-
Email
-
A unique chatbot with an avatar
-
Phone calls (coming soon)
4
Conversation management
The daily conducts a natural conversation with the customer, including:
-
Personal appeal
-
Performing a details verification process
-
Accessing relevant information (for example, about debt or service)
-
Answering questions
-
Performing actions such as scheduling appointments or receiving payments
5
Communication flexibility
The customer can choose to correspond, send voicemails or hear the daily speak, all in natural language.
6
Practical actions
If necessary, the diary can provide links to immediate actions, such as quick payment or scheduling an appointment.
7
Data collection and analysis
All the details of the conversation, including new information collected and insights into the customer's intentions, are summarized in the dashboard for tracking and analysis.
8
Real-time reporting
The daily updates the business on the progress of the task, enabling fast and data-based decision-making.
9
Continuous learning
The system is regularly improved through the analysis of the results and the feedback from the conversations.
How does
the Autonomous
Worker Work?
Humains.com's technology is based on an advanced cognitive system that enables complex dialogues to be conducted autonomously. This is how the process happens:
The daily is able to conduct hundreds of calls at the same time, 24/7, while maintaining a high level of accuracy and consistency of service. This allows businesses to handle a large amount of customers efficiently, while improving the customer experience and increasing revenue.
Data Collection
and Analysis:
Creating Advanced Business Insights
Our autonomous worker not only communicates with customers, but also collects essential information:
Customer preferences
Behavior patterns
Feedback on products/services
Identify opportunities
Sentiment analysis
All dialogues are recorded in a unique management board that provides comprehensive information, enables information-based decision-making and improvement of business strategies.
Contact
The journal is activated through an API call, instructing it to perform a specified task.
1
Collection of information
The daily receives all the relevant information about the client and the task, and produces a personalized conversation.
2
Multi-channel communication:
The daily contacts the customer through a variety of channels as chosen by the business:
-
Text messages
-
WhatsApp
-
Email
-
A unique chatbot with an avatar
-
Phone calls (coming soon)
3
Conversation management
The daily conducts a natural conversation with the customer, including:
-
Personal appeal
-
Performing a details verification process
-
Accessing relevant information (for example, about debt or service)
-
Answering questions
-
Performing actions such as scheduling appointments or receiving payments
4
Communication flexibility
The customer can choose to correspond, send voicemails or hear the daily speak, all in natural language.
5
Practical actions
If necessary, the diary can provide links to immediate actions, such as quick payment or scheduling an appointment.
6
Data collection and analysis
All the details of the conversation, including new information collected and insights into the customer's intentions, are summarized in the dashboard for tracking and analysis.
7
Real-time reporting
The daily updates the business on the progress of the task, enabling fast and data-based decision-making.
8
Continuous learning
The system is regularly improved through the analysis of the results and the feedback from the conversations.
9
How does the autonomous worker work?
Humains.com's technology is based on an advanced cognitive system that enables complex dialogues to be conducted autonomously. This is how the process happens:
The daily is able to conduct hundreds of calls at the same time, 24/7, while maintaining a high level of accuracy and consistency of service. This allows businesses to handle a large amount of customers efficiently, while improving the customer experience and increasing revenue.
1
Communication Flexibility
Understanding the unique needs of your business. Defining conversation goals, methodology, do's and don'ts, branding, and conversation content.
2
Setup & Training
Configuring the autonomous employee according to the defined specifications, training the employee for the task, and establishing the communication infrastructure.
3
Testing
The autonomous employee undergoes a series of tests, conducted by both our testing team and trained autonomous employees, to generate diverse scenarios and optimize the new employee's performance.
4
Feedback
The client begins hands-on experience with the new employee to fine-tune its performance according to desired objectives and conversation style.
5
Pilot
Outreach to 1000 customers with real-time monitoring.
6
Pricing Proposal
A customized proposal based on the customer pilot, offering a choice between a volume-based model or a results-based model.
7
Rapid Scaling
Launching the campaign at a pace aligned with the client's capacity for growth and adoption.
How does the autonomous worker work?
Humains.com's technology is based on an advanced cognitive system that enables complex dialogues to be conducted autonomously. This is how the process happens:
The daily is able to conduct hundreds of calls at the same time, 24/7, while maintaining a high level of accuracy and consistency of service. This allows businesses to handle a large amount of customers efficiently, while improving the customer experience and increasing revenue.
The journal is activated through an API call, instructing it to perform a specified task.
1
Contact
The daily receives all the relevant information about the client and the task, and produces a personalized conversation.
Collection of information
2
The daily contacts the customer through a variety of channels as chosen by the business:
-
Text messages
-
WhatsApp
-
Email
-
A unique chatbot with an avatar
-
Phone calls (coming soon)
Multi-channel communication
3
The daily conducts a natural conversation with the customer, including:
-
Personal appeal
-
Performing a details verification process
-
Accessing relevant information (for example, about debt or service)
-
Answering questions
-
Performing actions such as scheduling appointments or receiving payments
4
Conversation management
The customer can choose to correspond, send voicemails or hear the daily speak, all in natural language.
5
Communication flexibility
If necessary, the diary can provide links to immediate actions, such as quick payment or scheduling an appointment.
6
Practical actions
All the details of the conversation, including new information collected and insights into the customer's intentions, are summarized in the dashboard for tracking and analysis.
7
Data collection and analysis
The daily updates the business on the progress of the task, enabling fast and data-based decision-making.
8
Real-time reporting
The system is regularly improved through the analysis of the results and the feedback from the conversations.
9
Continuous learning
The journal is activated through an API call, instructing it to perform a specified task.
1
Contact
The daily receives all the relevant information about the client and the task, and produces a personalized conversation.
Collection of information
2
The daily contacts the customer through a variety of channels as chosen by the business:
-
Text messages
-
WhatsApp
-
Email
-
A unique chatbot with an avatar
-
Phone calls (coming soon)
Multi-channel communication
3
The daily conducts a natural conversation with the customer, including:
-
Personal appeal
-
Performing a details verification process
-
Accessing relevant information (for example, about debt or service)
-
Answering questions
-
Performing actions such as scheduling appointments or receiving payments
4
Conversation management
The customer can choose to correspond, send voicemails or hear the daily speak, all in natural language.
5
Communication flexibility
If necessary, the diary can provide links to immediate actions, such as quick payment or scheduling an appointment.
6
Practical actions
All the details of the conversation, including new information collected and insights into the customer's intentions, are summarized in the dashboard for tracking and analysis.
7
Data collection and analysis
The daily updates the business on the progress of the task, enabling fast and data-based decision-making.
8
Real-time reporting
The system is regularly improved through the analysis of the results and the feedback from the conversations.
9
Continuous learning
Eden's Performance:
Comparing to a Human Peer
At a leading insurance company, the task of scheduling annual policyholder meetings with agents was traditionally handled by human representatives calling customers. The costs were very high, and the results were unsatisfactory. The insurance company decided to employ Eden for appointment scheduling.
After just two days of configuration, setup, and training, Eden was ready to begin. In just two hours, Eden reached out to 500 customers while managing dozens of simultaneous conversations, resulting in over 60 scheduled appointments (12% conversion rate) in a single day! A human attempting the same task would require an entire week, handling only one customer at a time.
Our autonomous workers are successfully deployed across top companies, handling key responsibilities like appointment scheduling, debt collection, sales development, and data enrichment.
1
Communication Flexibility
Understanding the unique needs of your business. Defining conversation goals, methodology, do's and don'ts, branding, and conversation content.
2
Communication Flexibility
Understanding the unique needs of your business. Defining conversation goals, methodology, do's and don'ts, branding, and conversation content.
3
Communication Flexibility
Understanding the unique needs of your business. Defining conversation goals, methodology, do's and don'ts, branding, and conversation content.
4
Communication Flexibility
Understanding the unique needs of your business. Defining conversation goals, methodology, do's and don'ts, branding, and conversation content.
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